Give your passengers another reason to walk off smiling
Today, air travellers have more information at their finger tips than ever before. The seasoned traveler knows exactly which airlines fly to their desired route, what time they’re departing, and the movies they are showing.
Now more than ever, airlines have to consistently create a memorable in-flight experience – to help nurture brand loyalty and sustain long-term growth – rather than simply competing on price.
Providing quality in-flight entertainment is a major part of this experience. However, a faulty audio experience will destroy even the most advanced in-flight entertainment system – causing a major frustration for the passenger who ends up in that unlucky seat.
Moving to another seat is not always an option. If you’re traveling as part of a group, you’ll probably just stay where you are. If you’re a parent traveling with kids, a faulty audio connection could be the straw that breaks the camels back. Add in a long-haul factor and customer dissatisfaction increases exponentially.
Will they remember it? Yes. Will they tell their friends? Will they fly with that airline again? The only thing that you can be certain of is that the in-flight experience is seriously compromised by faulty audio and its impact has the potential to go far beyond a single unhappy passenger.
IMPROVE SOUND QUALITY
Music to your passengers ears.
From a technical perspective, Snap’s button design significantly improves the quality of the audio connection. Traditional headset pins and audio jacks rely on single point of contact for the left, right and ground. The Snap Audio has numerous contact points for the left right and return that deliver a reliable audio experience.
LOWER COSTS IN THE LONG TERM
Lower replacement. Lower maintenance.
During a 12 month period 30%-100% of audio jacks are replaced by airlines, resulting in a significant amount of wasted product. Even when a new audio jack is installed, the very next passenger can easily damage it.
Snap Audio’s goal is to significantly reduce this cost by introducing a revolutionary product that moves away from the traditional ‘pin into jack’ design and the issues that severely decrease its reliability, i.e. damage caused by non-linear insertion, inconsistent pin lengths and inconsistent pin separation.
Snap’s low profile space saving design means it can be mounted virtually anywhere and it connects with a light push from any direction .
While headsets do go through a few refurbishments, they generally last about 1 month before being discarded. The Snap Audio Button headset feature increases the life span of the headset 3 months and beyond.
The time saved by not replacing the audio jacks also allows the flight crews and engineers to focus on other important issues, creating further cost savings for the airline.